Swajal Sandeep Aparadh

Managed client reception and visitor registration for a high-volume corporate environment, ensuring seamless operations.

Developed and generated Monthly Management Reports (MMR) and Quarterly Business Review (QBR) reports using analytical tools to provide key performance insights.

Streamlined helpdesk operations by maintaining organized data logs, improving response times and issue resolution efficiency.

Enhanced tenant engagement and community relations through effective festive communications and initiatives.

Managed daily revenue and inventory records with high accuracy in Excel, supporting critical business operations.

Streamlined booking processes and analyzed trends across multiple platforms, identifying key patterns for operational improvements.

Utilized Scala and PMS systems for precise operational tracking and data management.

Prepared structured datasets, ensuring data integrity and readiness for comprehensive reporting and analysis.

Managed comprehensive guest operations, reservations, and coordination, ensuring high levels of guest satisfaction.

Developed and maintained operational reports to guide daily activities and strategic decision-making.

Executed daily transactions efficiently using Oracle OPERA and Scala systems.

Successfully promoted Hyatt Dining Club memberships and analyzed guest feedback to enhance service quality and drive membership growth.

Coordinated front office, food and beverage (F&B), and housekeeping functions, ensuring seamless guest experiences.

Maintained detailed feedback logs and conducted basic satisfaction analysis to identify areas for service improvement.

Successfully promoted Accor loyalty memberships, contributing to customer retention and revenue.

Created comprehensive guest service reports, providing valuable insights for management review and operational adjustments.